Ten Talents Transforms Client Experience with Fee-for-Service Billing through AdvicePay

Ten Talents Financial Planning, founded by Kaleb Paddock, CFP®, in 2018, is dedicated to helping clients navigate their financial journeys with clarity and control. With a fee-only, fiduciary approach, Kaleb leverages AdvicePay to streamline billing, improve client experiences, and offer an accessible fee-for-service model that resonates with diverse client demographics, from traditional retirees to the FIRE community.

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The Challenge

Kaleb sought a billing solution that could handle various fee structures with minimal manual intervention. As his client base grew, manual invoicing became unsustainable, and he needed a reliable, automated system to maintain zero accounts receivable and seamless client interactions.

The Solution

By implementing AdvicePay, Kaleb was able to streamline his monthly and quarterly invoicing. The platform's integration with Dropbox Sign allowed him to simplify the contract process, reducing expenses by eliminating the need for separate e-signature software. AdvicePay's user-friendly interface also made client onboarding seamless, improving his client experience by simplifying contract management and payment processing.

START YOUR STORY

Kaleb Paddock, CFP®

"AdvicePay is a huge time savings for me in terms of monthly and quarterly invoicing. I don't have to think about it and just let AdvicePay do its thing and automatically send out the invoices. I have zero accounts receivables at all times."

The Results

AdvicePay has allowed Ten Talents Financial Planning to save time, maintain zero accounts receivable, and improve client satisfaction.

Productivity

Automated invoicing through AdvicePay saves time and allows Kaleb to focus more on client relationships

Client Experience

Clients appreciate the seamless and smooth billing process, with 100% of invoices paid up to date

Cost Efficiency

Replacing other technology with AdvicePay’s e-signature saved approximately $300 per year

Revenue Consistency

With zero accounts receivable, Kaleb maintains a steady cash flow month-over-month

Key Takeaways

Automate for Productivity Gains

Leverage automated technology and billing solutions to save time and reduce administrative tasks

Automate for Productivity Gains Leverage automated technology and billing solutions to save time and reduce administrative tasks

Reduce Overhead Costs with Integrated Tools

Leveraging AdvicePay’s e-signature capabilities saves on third-party software expenses

Reduce Overhead Costs with Integrated Tools Leveraging AdvicePay’s e-signature capabilities saves on third-party software expenses

Clients Appreciate Simplicity

A seamless, modern fee-for-service billing and payment experience fosters trust and keeps clients engaged

Clients Appreciate Simplicity A seamless, modern fee-for-service billing and payment experience fosters trust and keeps clients engaged

Capture New Market Segments

The fee-for-service model broadens client reach, meeting the demand for flexible and transparent financial planning beyond traditional AUM

Capture New Market Segments The fee-for-service model broadens client reach, meeting the demand for flexible and transparent financial planning beyond traditional AUM